Instant Messaging has quickly become one of the most pervasive technologies on the web, yet nobody yet dominates the enterprise space. eWeek recently reviewed two approaches to group-based communications through IM: Instant Technologies' Team Sessions, and Parlano's MindAlign.
For those familiar with only the standard consumer IM technologies, the primary differences with products such as Yahoo Messenger and Microsoft's Messenger are that they offer persistent communications (create a team space that remains for the life of a project, for example) and tie-ins to back-end databases. Team Sessions uses Lotus Domino, while MindAlign is Microsoft-centric. The nice thing about this advance is your ability to search your data via Crystal Reports or whatever business intelligence tools you have in place.
About Team Sessions:
Team Sessions builds on the IBM Lotus Instant Messaging core to create persistent chat rooms, called Places, and gives users the ability to organize those Places in the context of the capabilities of IBM Lotus Instant Messaging .
However, users logged on to Team Sessions cannot simultaneously run IBM's IM client, Lotus Sametime Client. More
InstantMessagingPlanet.com offers their review here.
Their focus is on creating real-time group discussions rather than using underlying IM tools to create group discussions on top of an IM platform.
Unlike Team Sessions, MindAlign is a combination of Web-based and Windows-based applications. The client application used for participating in discussions is Windows-based, and users employ a Web browser to manage group discussions, called Channels, as well as individual settings. More