Closing the Governance Gaps in Your Social Strategy

  • Clearly this is a conversation that many need to have in their companies. I just shared this on Twitter, so more people can start thinking about how they can use social collaboration tools without violating their governance policies. Do you think Microsoft will end up closing the governance and security gaps directly or with the help of its partner ecosystem?

  • I think the combination of Microsoft security, compliance, and governance features will help shrink the gap — as will 3rd party tools. But technology can only take you so far, and over-reliance on technology will cause a lot of grief to companies that fail to monitor and adjust policies and end user behavior around their limited controls. Too many companies treat governance as a checklist, a one-time project, or as a dashboard activity. But as your business requirements shift, your employees and partners adapt, and as the technologies you use mature, you need to constantly review and optimize your governance policies and procedures. It is an ongoing effort.