Category: Analytics

Measuring Sentiment and Engagement

Since last fall, I’ve been partnering with the team over at tyGraph (www.tyGraph.com) around the metrics for my monthly CollabTalk tweetjams, helping them tweak their analytics to improve upon some of the over-priced and questionable-value Twitter tools out there. They improved their measurements, which are now all that I use...

The Power of Employee Engagement

The most misunderstood metric in collaboration today is engagement. What engagement means within your organization, and how you measure it, depends on a number of factors: technologies in place, collaboration culture, corporate and team goals, measurement tools and reporting, company processes and bureaucracy, and operational oversight, among other factors. The...

12877446BB.jpg

A Brave New PM World

On my drive back to Utah from a week in Seattle, I had a great call with fellow Microsoft MVP Treb Gatte (@tgatte), who is an expert on Project Server and PowerBI. We were talking about the evolution of the project manager role, and the wide-open opportunity for business intelligence...

Measuring the ROI of SharePoint Activity

In preparation for a January 19th webinar I will conducting with the CardioLog Analytics team, I've been thinking about the history of SharePoint analytics — but more importantly, what it means to measure the return on investment (ROI) of your collaboration activities. It's the difference between tracking the activity and...

10 Insights into the Evolution of Collaboration

Since launching this blog back in 2004 as a way to catalog and deconstruct the various social collaboration tools and solutions entering the market, it has been fascinating to witness the evolution of collaboration, in general, and to see patterns in consumer and corporate collaboration behaviors – and how much...

Surveys, Statistics, and Talking Points

I’m no statistician, and chances are that neither are you. And yet with the proliferation of free online survey tools and 5 minutes of free time to throw together some questions, any one of us can pull together a semi-official looking industry survey and push it out to the web...

The Future of KM Will Require Some Effort

In my latest whitepaper, “Building the Knowledge Management Hypergraph” published through InfoGovCon, I decided to explore an idea I’ve had for a while about the nature of the Big Data problem for most enterprises. Not in the traditional sense of Big Data with massive amounts of structured, semi=-structured, and unstructured...

Badgeville Comes to SharePoint

The gamification options available to the SharePoint community have just been expanded. In a press release this morning, the announcement of Badgeville for SharePoint went public, giving organizations an additional toolset to add to their end user adoption strategies. The company is a recognized brand in the community primarily for...

Shared Understanding, and a New Player in the SharePoint Space

I just received notice from Amazon that my purchase of Dialogue Mapping: Building Shared Understanding of Wicked Problems by Jeff Conklin has shipped, and I am really looking forward to this book and expanding on my knowledge of this space to help further expand dialogue mapping concepts into the SharePoint...