Category: Enterprise Collaboration

Identifying your influencers

Influencing the Intelligent System

The tagline for my company includes three words: Strategy, Influence, Amplification. Strategy, as a concept, is probably the  most understood of the three — which is not to say that companies are good at strategy, but that most organizations understand that in a hyper-competitive world, you often need to be...

KanBo board with conversation

Upgrading My Kanban Experience in Microsoft Teams

When I launched CollabTalk as an independent research and technical marketing services company on January 1st of this year – building on a 5-year-old brand that I had built around open, community-based conversations on all-things collaboration – I decided to leverage Microsoft Teams as my primary platform. As the CollabTalk...

The Ongoing Battle Against Employee Disengagement

Around the world, one obvious trend in the collaboration ecosystem is the increasing focus on employee adoption. It’s a no brainer — you can spend all the money in the world on technology, but if your employees don’t use it, you’ve failed. Organizations are questioning the value of their structured...

Email and the Modern Digital Workplace

The move to the Digital Workplace will not happen at the flip of a switch, and yet that doesn’t stop tech journalists and IT die-hards from making predictions and forecasts that lean heavily on current trends – while often ignoring the cultural nuances that can make change difficult. A great...

Never Underestimate the Power of Praising Your Employees

We live in a world that is increasingly being measured at every click, every decision, every outcome – even within the tools we use to connect and praise our peers and employees. Praise and recognition are an important part of any collaboration platform. Of course, different users, teams, and business...

Conversation Portability in the Age of the Digital Workplace

Back in early 2014, I wrote a piece for Wired.com called ‘The Future Requires Social Portability’ where I reminisced on a time from my telecommunications career when we built out a number of key operational capabilities, including number portability. It’s something we largely take for granted now – when you...

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The Illusion of Control

In the latest edition of Harvard Business Review (Jan-Feb 2017) there is a short article that caught my attention: “Algorithms: People Like the Illusion of Control” that is based on research from Chicago Booth and UPenn Wharton (Dietvorst, Simmons, and Massey, Overcoming Algorithm Aversion: People Will Use Imperfect Algorithms If...

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Favorite Posts From the 2016 Archives

For my final blog post last year, I compiled a list of the top 10 most viewed posts on this blog in 2015. As I started compiling a 2016 version of that list, I realized that just because some of the posts had strong traffic doesn't mean they were my...

How Microsoft is Creating the Intelligent Enterprise

The term "Intelligent Enterprise" is not new — it has been used for several years by management and technology consultants to refer to the application of technology and new service paradigms to solve the challenge of improving business performance. At the core of the Intelligent Enterprise is data accessibility, with...