Category: Information Architecture

Mastering Knowledge and Records Management in Office 365 with Colligo

The Role of Email in Knowledge and Records Management

Since the early 1990’s, email has been a core part of enterprise collaboration and communication. As I outlined in a webinar yesterday, hosted by Colligo and in support of their Email Manager for Office 365 solution, I shared some of the history and continued importance of email within Knowledge Management (KM)...

Identifying your influencers

Influencing the Intelligent System

The tagline for my company includes three words: Strategy, Influence, Amplification. Strategy, as a concept, is probably the  most understood of the three — which is not to say that companies are good at strategy, but that most organizations understand that in a hyper-competitive world, you often need to be...

The Future of KM Will Require Some Effort

In my latest whitepaper, “Building the Knowledge Management Hypergraph” published through InfoGovCon, I decided to explore an idea I’ve had for a while about the nature of the Big Data problem for most enterprises. Not in the traditional sense of Big Data with massive amounts of structured, semi=-structured, and unstructured...

Leveraging Issue-Based Information Systems

When I was introduced to the concept of modeling languages, I was at the start of business school, having spent most of the past decade in various project management and business analyst roles. Some of the more interest projects I had participated in were not just about execution of a...