Category: Random Thoughts

The Coming Business Analyst Surge

With so much talk about “productivity transformation” and moving businesses to the “digital workplace,” I really thought we would see a huge spike in the hiring of one specific role: the Business Analyst. Did I miss something? Has it happened? Are companies hiring them, possibly under a different title that...

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Brief Musical Interlude

I’m usually not a fan of radio, but this morning while dropping my youngest off at school, I had a random station playing in the background and was pleased with the assortment of tunes from Alphaville (Big in Japan), Roxy Music (Don’t Stop the Dance), and Talking Heads (And She...

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#Zune Retro Ads

Great product, late to market, confusing but visually brilliant ad campaigns. Oh Zune, you left us too soon. If only you were still around – people would love you so. Except the part about people not listening to standalone music players any more, and using their phones instead. At least...

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The Illusion of Control

In the latest edition of Harvard Business Review (Jan-Feb 2017) there is a short article that caught my attention: “Algorithms: People Like the Illusion of Control” that is based on research from Chicago Booth and UPenn Wharton (Dietvorst, Simmons, and Massey, Overcoming Algorithm Aversion: People Will Use Imperfect Algorithms If...

How Are You Leveraging Your Intellectual Capital?

Years back, before I entered the SharePoint space, I was working as a consultant for a company that create a sort of “think tank” under the auspices of identifying innovations within the company. Not a bad venture, and many companies have create a similar activity to help generate ideas and...

Good UX Directly Impacts User Productivity

When I first read The Goal by Eli Goldratt, it had been following a discussion with some of our service technicians who had been talking about our company’s productivity reporting. Specifically, a huge part of our business was running the refurbishing business for Hewlett-Packard in Rocklin, California, and tracking our...

The Things We Ignore When Focusing on Technology

I was reading Marc Anderson’s (@sympmarc) post on the SPTechCon newsletter this afternoon, and after completing my slow clap with affirmative nod in his general direction, I thought I’d share a couple thoughts to reinforce his message that collaboration is NOT about the underlying technology, but about helping teams get...

Recognizing The Value of Strategic Planning

Looking back on my career, it’s amazing to think that I’ve been through 7 separate business acquisitions — including two companies that I co-founded (QOSES Inc and eBig.org), and more recently two SharePoint ISVs (echoTechnology and Axceler). Thinking about some of those experiences, and with them some new team members,...

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Thinking More Like a Business Analyst

Increasingly, information workers are tasked with translating between the business and technology teams. If you were brought on as a Business Analyst, your role is likely to help your organization both streamline business processes and also automate — which will include a great deal of ownership of the company’s SharePoint...

Understanding Different Collaboration Styles

One of the sure-fire ways to boost adoption of any collaboration platform is to match the technology to the culture and requirements of your organization – because no two organizations are alike, and even within one company, different teams will be comfortable with different “modalities” of collaboration. During the Unity...