Category: Social Technology

Email and the Modern Digital Workplace

The move to the Digital Workplace will not happen at the flip of a switch, and yet that doesn’t stop tech journalists and IT die-hards from making predictions and forecasts that lean heavily on current trends – while often ignoring the cultural nuances that can make change difficult. A great...

Conversation Portability in the Age of the Digital Workplace

Back in early 2014, I wrote a piece for Wired.com called ‘The Future Requires Social Portability’ where I reminisced on a time from my telecommunications career when we built out a number of key operational capabilities, including number portability. It’s something we largely take for granted now – when you...

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The ROI of Social Collaboration

When most people think about collaboration, they often have specific features in mind. Some people think of the new Microsoft Teams, Yammer, or Slack. Others look at Skype, or the many different web conferencing platforms, as enabling collaboration. Still others think of SharePoint and Office 365. All of these tools...

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Favorite Posts From the 2016 Archives

For my final blog post last year, I compiled a list of the top 10 most viewed posts on this blog in 2015. As I started compiling a 2016 version of that list, I realized that just because some of the posts had strong traffic doesn't mean they were my...