Why do guests have different search results than employees? #M365AMA

In this episode, the #M365AMA panel discusses the following community question:

“My organization has many guest users. I have just run across that their search results are not the same as mine (owner/admin). Guests are not seeing “all” or “files”. Is there a way they can see the file search results? Permissions?? It’s important that guests get to search and find files too. Thank you!”

Check out the discussion here:

 

Participating in this discussion were:

• Christian Buckley @buckleyplanet 
• Sharon Weaver @sharoneweaver
• Sean McDonough @spmcdonough
• Kirsty McGrath @kirstymcgrath13

Some relevant notes/links shared by the team:

• The first thing to consider is the source permissions, and whether these users truly have access to this content.
• Second, are sensitivity labels in place?
• Third, is Azure Information Protection enabled?
• Fourth, was the content moved/migrated from a site with stronger protections in place that could still be in place?
• The combination of these things could result in users with Full access to this content through the document library, but not having the ability to find/see them through Search [https://sharepoint.stackexchange.com/questions/287818/sharepoint- online-random-search-results-missing-for-external-users]
• Per Sean, some of this also depends on the policies that are configured within your organization on what you want external users to be able to see and do.