Why won’t Outlook retain my email account and password? #M365AMA

In this episode, the #M365AMA panel discusses the following community question:

“Having a problem with Outlook not retaining an exchange account email and its password. So far I have created a new profile to no effect, deleted and re-created the mailbox to no effect, re-entered all information in Windows credentials to no effect and spent 2 hours on the phone with my ISP to investigate any issue with their servers … to no effect. I’d appreciate any advice on how to get MSOutlook (Windows Security) to ‘remember’ the mailbox name and password. Thanks in advance. 😁”

Check out the discussion here:

 

Participating in this discussion were:

• Christian Buckley @buckleyplanet 
• Norm Young @stormin_30
• Kirsty McGrath @kirstymcgrath13
• Hal Hostetler @tvwizard

Some relevant notes/links shared by the team:

• Outlook continually prompts for your password when you try to connect to Microsoft 365 [https://learn.microsoft.com/en-us/outlook/troubleshoot/authentication/continually-prompts-password-office-365]
• Password not remembered, via HotTo-Outlook [https://www.howto-outlook.com/faq/passwordnotremembered.htm]