With no support for POP3, how should I manage shared emails? #M365AMA

In this episode, the #M365AMA panel discusses the following community question:

“We previously used POP3 with an e-mail address in Outlook as a team e-mail address. Each user (3 of us) would be able to read and send from the e-mail address and also maintain our inbox with read or unread messages separately. Now that Pop3 can’t be used with Outlook, we are exploring Shared E-mail Address, but need each user to be like before that when User A reads the e-mail it does not show as read on User B or User C’s inbox until they read it. Each user needs to be mutually exclusive on the inbox status. Microsoft is telling me that is not possible. Is this true and if so ideas on how to work around that and stay in Outlook?”

Check out the discussion here:


Participating in this discussion were:

Some relevant notes/links shared by the team:

Christian Buckley

Christian is a Microsoft Regional Director and M365 Apps & Services MVP, and an award-winning product marketer and technology evangelist, based in Silicon Slopes (Lehi), Utah. He is the Director of North American Partner Management for leading ISV Rencore (https://rencore.com/), leads content strategy for TekkiGurus, and is an advisor for both revealit.TV and WellnessWits. He hosts the monthly #CollabTalk TweetJam, the weekly #CollabTalk Podcast, and the Microsoft 365 Ask-Me-Anything (#M365AMA) series.